Frequently Asked Questions

Everything you need to know about shopping with Brickcraft, from shipping to style.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return label.

How do I find the right size?

Each product page includes a detailed 'Size & Fit' guide. We recommend measuring a similar garment you own and comparing it to our specifications for the best fit.

Are Brickcraft materials sustainably sourced?

Yes, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we audit our partner factories annually.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.